Support

We're here to help.

Have a question, a bug, or an idea? Email us at support@strenix.app and we'll get back to you. Telling us your iPhone model and iOS version helps us help you faster.

How do I cancel Strenix Pro?

Subscriptions are managed by Apple. On your iPhone, open Settings → tap your name → Subscriptions → Strenix, then cancel. You'll keep Pro features until the end of the current billing period.

How do I restore a purchase?

Open Strenix → Settings → Restore purchases. Make sure you're signed in with the same Apple Account you used to subscribe.

How does AI meal logging work?

Snap a photo of your meal or describe it in words, and Strenix estimates the foods and their macros. Your photo or description is used only to produce that estimate and is not stored afterward. See our Privacy Policy for details.

Is my data private?

Yes. Your workouts, weigh-ins, and food logs are stored on your device, and optionally in Apple Health. We don't run ads, use tracking SDKs, or sell your data. Read the full Privacy Policy.

What do I need to run Strenix?

An iPhone running a recent version of iOS. Connecting Apple Health is optional but lets Strenix keep your weight trend current and save your workouts and nutrition.

The AI macros look off — what do I do?

AI estimates are approximations. Every result is editable before you log it — adjust the portion or macros, then save. For anything critical, weigh and enter your food manually.

Still stuck? Reach us at support@strenix.app.